Privacy Policy

1. Information We Collect

At The Accounts, we collect information to provide better services to our merchants. This includes:

• Account Information: Your name, email address, password, and telephone number when you register a business.
• Business Metadata: Shop name, shop address, contact number, industry vertical, and settings preferences.
• Operational Data: Products catalog, inventory counts, invoice details, supplier profiles, and financial transaction records created during business operation.

2. How We Use Information

The information collected is used solely to run our Software-as-a-Service (SaaS) POS and ERP modules. Specifically, we use your data to:

• Create and manage your business accounts and provide secure access control.
• Process subscription licensing payments via our integrated payment gateways.
• Maintain localized database performance, run automatic general ledger accounting journals, and run offline synchronization safely.
• Diagnose operational errors, improve UI layouts, and provide support tickets assistance.

3. Data Security and Isolation

Your operational data is protected by strict **Row-Level Security (RLS)** protocols in our PostgreSQL database. This ensures your sales lists, supplier ledgers, and financial logs are completely isolated and accessible only to authenticated members of your specific shop ID.

We do not sell, trade, or rent your business operational records or personal data to third parties. We use industry-standard encryption practices to protect your information both in transit and at rest.

4. Integrated Payment Process

When purchasing or renewing a subscription to The Accounts, payments are processed securely through certified payment gateways (e.g., Safepay). We do not store your credit card or billing details on our servers; all transaction processing is handled in compliance with international payment card standards (PCI-DSS).

5. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please feel free to contact us: