Shipping & Delivery Policy

1. Digital Delivery Model

The Accounts is a cloud-based Software-as-a-Service (SaaS) business operating terminal. We **do not sell, manufacture, or ship any physical products** (such as barcode scanners, thermal printers, scale indicators, or POS terminal monitors).

Because all subscription plans and tools are 100% digital, there are no physical shipping logistics, dispatch notifications, or shipping fees associated with your purchase.

2. Instant Provisioning Flow

When you register a business and subscribe to a Starter or Premium plan:

• Delivery Timing: Access to the paid tiers is provisioned **instantly** upon successful authorization of payment by our gateway providers (e.g., Safepay).
• Access: Your user profile will be immediately updated to reflect the paid subscription, unlocking staff panels, multi-shop tabs, and financial general ledger access without any delay.
• Email Confirmation: A payment receipt containing transaction reference details is sent to your registered account email address immediately upon checkout completion.

3. Technical Requirements for Activation

As this is a web-based and local-sync client application, you must have an active internet connection to download the initial database snapshots and sync your offline checkout queue. You do not need to install any physical drivers; all scale and scanner configurations run via web standard APIs in the browser.

4. Support and Technical Help

If your payment was completed but your subscription tier was not automatically updated in the Billing Panel, please contact our support team immediately. We will manually verify your payment and activate your license.