Terms & Conditions

1. Introduction

Welcome to The Accounts, a bilingual Point of Sale (POS) and lightweight Enterprise Resource Planning (ERP) platform designed for small and medium-sized enterprises (SMEs). By accessing or using our website, cloud synchronization networks, and application dashboards, you agree to comply with and be bound by these Terms & Conditions.

2. Business Model

The Accounts operates on a **Software-as-a-Service (SaaS) subscription model**. We license our cloud-synchronized terminal software to retail and commerce businesses.

• We do not sell physical hardware or physical goods. All of our services are delivered digitally.
• Merchants subscribe to our platform under recurring monthly or yearly billing cycles (e.g., Starter or Premium plans).
• Subscriptions can be cancelled at any time by the business owner via the dashboard billing panel.

3. Payment Gateway Intended Use Case

To facilitate active software licenses, The Accounts integrates third-party payment gateways (such as Safepay) to process payment transactions.

• Gateway Purpose: The payment gateway is utilized exclusively to charge and collect recurring subscription license fees from registered merchants who wish to activate or renew their software tiers.
• Customer Checkout Process: During the subscription payment flow, the merchant selects their desired licensing tier (Starter or Premium) in the Billing Panel and clicks "Buy Subscription". The interface securely redirects them to the payment gateway's hosted page where they enter their credentials (credit/debit card, mobile wallet details, etc.). Upon verification, the gateway returns a callback to our server, instantly provisioning or extending their software license.
• No Storefront Payments: The payment gateway on the platform is *not* used by the retail customers of the shops themselves; it is only used by the shop *owners* to pay for their ERP software licenses.

4. Account Obligations

Registered business owners are responsible for maintaining the confidentiality of their login credentials. Any staff member accounts created under your shop ID are subject to permissions gates configured by your superadmin panel. You are responsible for all entries (invoices, expenses, ledgers) committed to the database.

5. Service Limitations

While we employ offline database queues (IndexedDB) to keep registers running during local network failures, complete ledger sync requires an active internet connection. We are not responsible for transaction mismatch issues resulting from hardware failures (e.g., barcode scanners or digital scale misconfigurations).

6. Contact Information

For questions regarding our terms of service, billing policies, or subscription renewals, please get in touch with us: